RealWay Property Partners

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The Real Difference

With our mature and experienced team, you can trust that your property will be cared for with love and dedication!

EXCEPTIONAL

CUSTOMER SERVICE


We go above and beyond to ensure you are satisfied.

EXTENSIVE EXPERIENCE

AND EXPERTISE


We have a strong track record of success, consistently delivering excellent results for our clients.

COMPREHENSIVE 

SERVICE


From marketing and tenant screening to rent collection and maintenance, we handle every aspect efficiently and effectively.

PROACTIVE

APPROACH


By staying ahead of any issues, we save our clients time, money and stress.

TRANSPARENT

AND RELIABLE


We provide regular updates and reports on property performance, rental income and any other relevant information. 

Welcome Home!

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Welcome

Home!

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In Your Words...

"The team have a been a pleasure to deal with. Been with me every step of the way, responsive and just great people. Hope to be with them for years"

"Since moving my property management to Realway I have had the best experience.
I finally can relax that my property is in the very best of hands.
Thank you Realway"

"As a renter, it's so lovely to be treated as someone who is as important to the real estate as sales clients. We've always felt we've been treated as people not a number"

"The outstanding RealWay team have been great to deal with for managing a couple of my properties. I had been managing myself for years and even though my tenants have been great it has been fantastic to take some jobs off my plate so that my tenants and properties are getting the attention that they deserve"

"I couldn't recommend Realway enough for anyone looking to rent or buy a property. They have an incredible balance of professionalism and a personal touch, and are the first real estate agents I have felt that actually see me as a person rather than a name on a screen"

“Absolutely amazing team. Made the whole process seamless. No fuss, no stress, quick and very friendly. Everything you would want in a real estate agent and more. Highly recommend using RealWay for all your real estate needs!"

From The PM Team


Read the latest news from the property management team.

a family is sitting on the floor.
February 1, 2024
Owning an investment property is a great way to build equity for your future whether that be planning for the short term or into retirement. One of the challenges to ensuring that your investment runs smoothly is finding a great tenant. A tenant that maintains a clean rental history and looks after the property can reduce any stress around your rental and will ensure that the tenancy ticks along smoothly. Retaining a good tenant ensures that you can minimise a loss in rental returns as the longer a property sits vacant, the more you lose in potential revenue. Meticulous tenancy screening It is part of the Property Managers role to ensure that they carry out thorough reference checking for all applicants on your property and will then communicate their suitability with you. They will also conduct regular routine inspections and provide feedback to you and the tenants where there are concerns that need to be addressed. A key aspect to finding good tenants is maintaining a property that is appealing and priced right to attract the best possible applicants who will take care of the property and pay rent on time. Perfect property presentation Property presentation is important and before renting your property, our property management team can walk through the home with you and provide recommendations on potential improvements that appeal to great tenants. You may need to consider a refresh of interiors like paint, carpet, and blinds or an update to appliances like dishwashers, air conditioners, dryers, and kitchen appliances. Many of these items are considered to have a life span of 10 years and updating these can give the property a new life and attract the best tenants. Depending on the age of the kitchens and bathrooms, it may be recommended to update these rooms. These more extensive works can take time and are a considerable investment. Knowing what is needed can help you plan for future renovations. Professional cleaning and maintenance Before showing the property to prospective tenants, ensure that it is clean and that the lawns and gardens are well maintained. This helps to create a benchmark at the start of the tenancy and ensures that the tenant is moving into a well-maintained home. If you prefer that the lawns and gardens are maintained to a particular standard, it is recommended that this is included with the tenancy as not everyone has a green thumb. As with any investment you need to consider expenses for day-to-day bills as well as repairs and maintenance costs. Contact our property management team who can provide recommendations and help you to find the best tenants for your investment.
How to impress your future landlord
November 3, 2023
Being a responsible tenant not only enhances your reputation as a long-term renter, but also increases your chances of being highly valued by landlords or rental providers. A role model tenant (one that impresses) pays their rent on time, respects their neighbours, takes care of the property, and minimizes maintenance costs.
Leasing your investment property
July 28, 2023
If you have purchased or are looking to purchase an investment property for rental income, there are important steps and considerations to keep in mind. In this article, we will outline some key questions to ask yourself before renting out your property. Considering the factors and making sure you are fully informed when leasing your investment property will help you feel at ease with the process.
Show More Articles

From The PM Team


Read the latest news from the property management team.

a family is sitting on the floor.
February 1, 2024
Owning an investment property is a great way to build equity for your future whether that be planning for the short term or into retirement. One of the challenges to ensuring that your investment runs smoothly is finding a great tenant. A tenant that maintains a clean rental history and looks after the property can reduce any stress around your rental and will ensure that the tenancy ticks along smoothly. Retaining a good tenant ensures that you can minimise a loss in rental returns as the longer a property sits vacant, the more you lose in potential revenue. Meticulous tenancy screening It is part of the Property Managers role to ensure that they carry out thorough reference checking for all applicants on your property and will then communicate their suitability with you. They will also conduct regular routine inspections and provide feedback to you and the tenants where there are concerns that need to be addressed. A key aspect to finding good tenants is maintaining a property that is appealing and priced right to attract the best possible applicants who will take care of the property and pay rent on time. Perfect property presentation Property presentation is important and before renting your property, our property management team can walk through the home with you and provide recommendations on potential improvements that appeal to great tenants. You may need to consider a refresh of interiors like paint, carpet, and blinds or an update to appliances like dishwashers, air conditioners, dryers, and kitchen appliances. Many of these items are considered to have a life span of 10 years and updating these can give the property a new life and attract the best tenants. Depending on the age of the kitchens and bathrooms, it may be recommended to update these rooms. These more extensive works can take time and are a considerable investment. Knowing what is needed can help you plan for future renovations. Professional cleaning and maintenance Before showing the property to prospective tenants, ensure that it is clean and that the lawns and gardens are well maintained. This helps to create a benchmark at the start of the tenancy and ensures that the tenant is moving into a well-maintained home. If you prefer that the lawns and gardens are maintained to a particular standard, it is recommended that this is included with the tenancy as not everyone has a green thumb. As with any investment you need to consider expenses for day-to-day bills as well as repairs and maintenance costs. Contact our property management team who can provide recommendations and help you to find the best tenants for your investment.
How to impress your future landlord
November 3, 2023
Being a responsible tenant not only enhances your reputation as a long-term renter, but also increases your chances of being highly valued by landlords or rental providers. A role model tenant (one that impresses) pays their rent on time, respects their neighbours, takes care of the property, and minimizes maintenance costs.
Leasing your investment property
July 28, 2023
If you have purchased or are looking to purchase an investment property for rental income, there are important steps and considerations to keep in mind. In this article, we will outline some key questions to ask yourself before renting out your property. Considering the factors and making sure you are fully informed when leasing your investment property will help you feel at ease with the process.
The Benefits of Hiring a Property Manager
June 20, 2023
Hiring a property manager can be a smart decision for anyone who owns one or more rental properties. Whether you’re a first-time investor with one property or a long-term investor with a portfolio of rental units, a property manager can help you save time, money, and hassle. Here are some of the key reasons why you should consider hiring a property manager.
Investing in property? Three things to consider..
May 30, 2023
Investing in property can be a wise choice due to its potential for strong capital growth and reliable passive income. However, it is essential to understand that property investment is a strategic decision that requires a clear understanding of your goals and objectives.
New Rentals Laws
June 30, 2022
The Residential Tenancies and Rooming Accommodation Act 2008 is amended by the Housing Legislation Amendment Act 2021 (HLA Act), advancing Stage 1 of Queensland’s rental law reform.
a person is holding a bunch of keys in front of a model house .
June 28, 2022
End of Financial Year – An important time for property investors!
First Time Property Investors
May 31, 2022
We understand that as an investor, you have a lot on your mind after deciding to buy an investment property. There are many things you will wonder about, from selecting the right property manager to deciding whether a 6 or 12-month lease is best. We have created the following to assist you in answering any questions you may have and to assist you in making the best decisions for yourself and your investment. Selecting Tenants When it comes to selecting a tenant, we know how important it is to choose the right person(s) you know and trust will take care of your property as if it were their own. You should always have the final say when it comes to choosing a tenant, as an agency we complete all reference checks, and provide a professional opinion on who we would recommend while also allowing you to view all applications and supporting documents. Can I say no to pets? Although there has been much speculation around the rights of both the tenant(s) and investor(s) when it comes to whether pets are allowed in a property, we are here to clear things up. Under current Queensland legislation, landlords do still reserve the right to say no to pets, however, as of 1 October 2022 landlords can only deny pets if the refusal is deemed reasonable, and all tenants are allowed to negotiate renting with pets. To learn more about the upcoming law reforms, click here. As an agency, we generally recommend listing a home as pets negotiable, depending on the property. Please keep in mind that if you say no to pets, you may be cutting yourself off from approximately 80% of the market in Toowoomba. If you approve a pet, we do require tenants to sign a pet agreement assuming full responsibility for the pet, so if it paws screen doors, digs holes, upsets the neighbours, and so on, it could be considered a breach of their agreement. Do I need to have a bond clean done prior to renting my home? It is strongly advised that a professional bond clean, flea treatment, and carpet cleaning be performed prior to tenancy. We recommend this because if we hand over the property in pristine condition, we can keep that standard for future tenancies and require that the home be returned to that standard at the end of each tenancy. Should I opt for a 6 or a 12-month lease? Typically, we do suggest a 6-month lease initially, however, there are many circumstances where a 6-month lease is preferable and equally as many instances where a 12-month lease is preferable. A six-month lease will give your property manager time to get in and complete their first inspection, make sure you are happy, the tenant is happy, and everything is moving along smoothly, then offer a 12-month lease from there. Alternatively, if you did receive a very strong application that had great rental history, had been in their job for quite some time, etc. it would be worth considering locking them down for 12 months. On the application, we do ask tenants what their preference is, which is then presented to the landlord to either approve or decline from there. Can I charge tenants for water consumption? Providing the home meets these standards, you can charge the tenant for water. What happens if the tenant damages the home? Landlord insurance is something we would strongly recommend to every investor to provide a piece of mind. To read more about why we advocate for landlord insurance, click here. If a tenant maliciously damages a home, should the damage exceed one week’s rent, our agency will contact you and discuss your options. A Form 11 Notice to Remedy Breach will be issued providing 7 clear days’ notice for the issue to be rectified. In the event the tenant fails to rectify the damages, the agency may then move to issue a 14-day Form 12 Notice to Leave for failure to rectify a Form 11 Notice to Remedy Breach. What happens if the tenant stops paying rent? As soon as we are aware of the overdue rent, we make every effort to contact and notify the tenant by contacting them, via email, phone, and post. Once the rent reaches 8 days in arrears, we will then issue a Form 11 Notice to Remedy Breach for Rent Arrears. Can I use my preferred tradespeople? Landlords can certainly use their preferred tradespeople, and when it comes down to it, it is the landlord’s choice. There can, however, be benefits in using the tradespeople your agency recommends. The advantages of using the recommended tradies are the following: The agency knows and trusts these contractors The agency knows and trusts the quality of the tradespersons work The agency has a copy of their public liability insurance When will I receive my rental payments? Here at RealWay, we offer two options, either Mid and End of Month or just End of Month. There are no extra charges associated with choosing one or the other, it simply is dependent on your personal preferences when considering how your finances are structured. Mid & End of Month disbursements are paid the first working day after the 15th & again on the first business day of the month. The end-of-month disbursement is paid only on the first business day of the month. Becoming a property investor is an exciting time that can be very profitable, but it can also come with many challenges. To ensure you have all the correct and up-to-date information, we recommend speaking with your preferred property manager. If you are thinking of purchasing an investment property, our team here at RealWay offers an exclusive investor support service. To learn more, click here or contact Grace on 0437 637 232.

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